Sell
Find opportunities, manage customer relationships and move revenue through the pipeline.
CRMProspectingDealsForecasting
Founding 25 — locked-in pricing for our first 25 workspaces
Run your business from one place.
CRM, prospecting, calling, team feed, coaching, QA, workforce management, automation, analytics, custom pages and Maggie AI — connected in one workspace. Operating Packs then adapt that platform to the way your industry actually works.
Live Pipeline
JD
New LeadHVAC Installation
$4,200 • Central Park Tower
ML
QuotedLandscape Redesign
$12,500 • Oak Ridge Estates
RB
ScheduledAnnual Maintenance
$350 • West Side Plaza
More than a CRM
One workspace for the whole operation.
CRM & Sales
Team Feed
Coaching & QA
Workforce
Calling
Automation
Analytics
Maggie AI
Built on a stack you already trust
Twilio
Stripe
Supabase
Inngest
More than a CRM
Sell, communicate, manage, coach and operate — without stitching five systems together.
Magna24/7 connects customer work with the people doing it. Sales, communication, team management, coaching, workforce, automation and operations all live in the same workspace.
Communicate
Keep calls, email, SMS, meetings, newsletters and social activity connected to the customer.
CallingInboxSMSCampaigns
Manage
Give leaders visibility into people, attendance, schedules, roles and daily workload.
WorkforceAttendanceMy DayPermissions
Develop
Turn performance into an ongoing process with coaching, QA, goals and training.
CoachingQAScorecardsTraining
Operate
Run service, customer and back-office workflows without forcing everything into generic CRM records.
JobsCustom PagesDocumentsOperations
Automate
Let Maggie and workflow automation remove repetitive work and guide the next action.
Maggie AIAutomationsFollow-upGuidance
Understand
See sales, service and team performance from the same connected source of truth.
AnalyticsReportsKPIsGoals
Adapt
Use an Operating Pack to shape the platform around your industry's terminology and process.
Operating PacksIndustry flowsRolesForms
Run the team
The people side of the business belongs in the operating system too.
Team Feed, coaching, QA and workforce management are not side features. They connect day-to-day communication, performance, schedules and accountability to the same customer operation.
Team Feed
A shared space for the updates, mentions and conversations that keep work moving.
- Posts, reactions and mentions
- Polls and team visibility
- Connected to the workspace
Coaching & QA
Give managers a repeatable way to review performance and develop the team.
- QA scorecards
- Coaching sessions and goals
- Call monitoring workflows
Workforce Management
Plan coverage, track attendance and manage the day-to-day workforce from the same system.
- Scheduling and attendance
- PTO and time tracking
- Forecasting and adherence
Industry adaptation
Operating Packs make the platform fit your business.
The platform stays powerful underneath. Your Operating Pack changes the language, navigation, workflows, dashboards, forms, permissions, automation and operational tools so Magna24/7 feels built for the way your industry works.
❄️
HVAC
View Operating PackHeating and cooling service, maintenance agreements and system replacements.
🔧
Plumbing
View Operating PackService plumbing, drain cleaning, water heaters and repipes.
⚡
Electrical
View Operating PackResidential/commercial electrical service, panels, EV chargers and generators.
🧽
Cleaning Services
View Operating PackResidential and commercial cleaning with recurring visits and crews.
🌿
Landscaping / Lawn Care
View Operating PackMowing routes, seasonal services and landscape installs.
🐜
Pest Control
View Operating PackQuarterly pest programs, termite inspections and one-time treatments.
🏗️
Roofing / General Contractor
View Operating PackRoof replacements, insurance claims, remodels and multi-phase projects.
🚗
Mobile Detailing / Auto Services
View Operating PackMobile detailing, ceramic coating, and on-site auto services.
🔨
Handyman / Home Repair
View Operating PackSmall repairs, punch lists and honey-do jobs billed by task or hour.
💼
Professional Services
View Operating PackConsultants, accountants, agencies and advisors billing engagements.
💆
Beauty / Wellness / Appointment
View Operating PackSalons, spas, studios and practitioners booking appointments.
🏢
Property Services
View Operating PackProperty maintenance and turnover for managers, HOAs and portfolios.
🛡️
Insurance Agency
View Operating PackProspecting, quotes, policies, renewals, carrier relationships and client retention.
🎧
Call Center / Inside Sales
View Operating PackCampaign-driven outbound and inbound teams with dialer, QA, coaching and workforce visibility.
👥
Staffing & Recruiting
View Operating PackCandidate sourcing, job orders, submissions, interviews, placements and client relationships.
🏡
Real Estate
View Operating PackBuyer and seller nurturing, listings, showings, offers, transactions and referral follow-up.
🔐
Security / Alarm Dealer
View Operating PackSecurity sales, site surveys, installs, activations, monitored accounts and ongoing service.
What changes with your pack
The system speaks your industry's language.
Your paid plan controls the capabilities you own. Your Operating Pack decides how those capabilities are presented and connected for the way your business runs.
Navigation
Only the operational areas your team needs.
Terminology
Industry language instead of generic CRM labels.
Workflows
Real processes from intake through completion.
Roles & permissions
Access that matches how the operation is staffed.
Dashboards & KPIs
Metrics that make sense for the selected business.
Automation & tools
Pack-aware forms, playbooks, documents, and actions.
One powerful platform underneath every Operating Pack
CRM, communications, telephony, documents, workforce, analytics, and AI stay connected — while your pack decides how they show up for your team.
Workforce Management Suite
Forecasting with Erlang C, real-time adherence, shift swaps, PTO, payroll, gamification, and compliance guardrails — a full WFM stack built into the CRM.
AI Power Dialer & Softphone
Browser softphone with sequential ringing, presence-based routing, lead recycling, auto-summaries, and a pop-out PWA window so reps can dial from a second monitor.
Coaching Hub & QA Scorecards
Score reps across six pillars, log sessions, run PIPs, review calls with QA templates, and auto-archive coaching PDFs so 1:1s can stay tied to real call data.
Omnichannel + Voicemail
Track voice, email, SMS and chat volume together. When no agents are available, inbound callers leave voicemail that lands in the CRM with callback scheduling.
Docs, Proposals & Client Reports
Word-like docs, spreadsheets with Excel/CSV export, drag-and-drop folders, PDF proposals with signed links, and branded campaign result reports.
Attendance & Real-Time Adherence
Track who is online, on a call, in coaching, or away. Schedule shifts, monitor adherence, and manage PTO — all from one attendance dashboard.
Two-Way Email Inbox
Connect supported SMTP/IMAP mailboxes such as Gmail, Outlook, and Namecheap. Compose, reply, and pull inbound emails into a unified Inbox, with inbound matching to leads or contacts when addresses line up.
Service Routes & Dispatch
Plan recurring service routes, assign technicians, and dispatch jobs with optimized stops. Track completion, capture on-site notes, and bill straight from the route.
Live Dialer & Coaching
A phone system and coaching floor, built for remote teams
Give reps a browser softphone and managers live listen/whisper/barge. AI summaries and QA scorecards are available for supported recorded-call workflows, so remote coaching can stay tied to real call data.
- Browser softphone with one-click power dialing and voicemail drops
- Live listen, whisper, and barge for real-time remote coaching
- AI call summaries and QA scorecards for supported recorded-call workflows
- Pop-out dialer window so reps can work across two monitors
live-coaching / call-monitor
Alex M.
4:12Acme Corp · Qualification
ListenWhisper
Jordan T.
2:48BrightWave · Demo booked
ScorecardAI summary
Sam K.
6:05Northwind · Closed won
BargeCoached
Erlang C
Forecasting model
Live
Adherence view
Workflow
Shift swap approvals
Auto
Gamified XP
New — Workforce Management
Run the whole floor — scheduling, adherence, payroll
Erlang C forecasting, shift templates and swaps, PTO, real-time adherence, agent health scoring, intraday VTO/OT broadcasts, labor-law compliance, and a mobile PWA portal for reps — all built in.
- Forecast staffing by call volume, SLA, and shrinkage
- Real-time adherence dashboard vs. published schedules
- Coaching + PIP + QA rollups into one agent health score
- Mobile PWA with push notifications for shifts and swaps
From signup to an industry-ready workspace
Choose your business, let Magna24/7 adapt, and add more operational depth as you grow.
1
1. Choose your Operating Pack
Select the business you run. Magna24/7 starts with the industry structure, language, workflows, dashboards, and operational tools that fit that business.
2
2. Magna24/7 adapts around your operation
Navigation, terminology, roles, forms, KPIs, playbooks, and automation change with the pack so your team is not forced into a generic CRM model.
3
3. Grow without rebuilding your stack
Keep the same connected CRM, communications, documents, telephony, workforce, analytics, and AI foundation while higher plans unlock deeper capabilities.
17
Industry Operating Packs
1–50
Included seats by standard plan
Web
Browser-based workspace
1
Connected CRM + operations platform
Bring core workflows into one workspace.
CRMDialerCoachingWorkforceRoutes
One login. One connected workspace shaped by your Operating Pack.
Frequently asked questions
- Is Magna24/7 a good fit for fully remote teams?
- Yes — it was designed for it. Cloud softphone, presence, live coaching, shift tracking, and async-friendly AI summaries mean your team can run a real sales floor from anywhere.
- What kinds of teams is Magna24/7 built for?
- Magna24/7 is built for owner-led service, sales, recruiting, property, appointment, and operations teams that want one connected workspace. Standard plans include 1–50 seats, and eligible paid plans can add seats as the team grows.
- Do reps need to install anything?
- No. The softphone, dialer, and coaching tools all run in the browser. Reps just sign in from any laptop and start dialing.
- Can managers coach reps remotely?
- Managers can listen, whisper, or barge on supported live calls. QA scorecards and AI summaries can be used for recorded-call workflows when those features are enabled.
- How does billing work?
- Plans are billed monthly or yearly per workspace via Stripe. Add seats, change plans, or cancel from inside the app — no sales call required.
Founding 25
Founding member questions
Limited founding program for the first 25 eligible workspaces.
- What is the Founding 25 offer?
- The first 25 eligible workspaces can choose $100/month or $1,000/year paid upfront for full Team access. The founding rate stays locked for as long as the subscription stays continuously active.
- Who is eligible?
- Any new workspace that subscribes while Founding 25 spots remain. Existing paid workspaces are not eligible; this is strictly for the first 25 new sign-ups.
- What does 'active' mean?
- Your subscription is continuously active and in good standing. You must keep billing current and not cancel or pause. If the subscription lapses or is canceled, the Founding 25 rate is lost and standard pricing applies on re-subscribe.
- What happens if I upgrade or downgrade?
- The Founding 25 rate covers the Team feature set, so no upgrade is needed for those included capabilities. Downgrading to a lower plan would forfeit the Founding 25 benefits and standard plan pricing would apply.
- Can I transfer the Founding 25 rate to another workspace?
- No. The locked rate is tied to the original subscribing workspace and billing account. It cannot be sold, transferred, or merged into another workspace.
See Magna24/7 before you commit.
Open a self-service demo sandbox, explore the workspace, then choose a plan when you're ready.
Have a question?
Send us a note and our team will aim to reply from support@magna247.com within one business day.